Are Customer Loyalty and Care Linked to Sales Growth?

In a recent customer service training quarterly poll, a large % of managers stated that "ensuring the best customer loyalty and satisfaction" was keeping them up at night.
A 5% increase in customer service loyalty can boost profits by as much as 25% to 85%. Research has shown that satisfied clients lead to greater profitability and growth.
Read more about some of the best customer loyalty programs, practices and make the link between industry leading business sales and service...